Maatdesk and its subsidiaries know the importance of protecting your personal information, and we take this task very seriously. This Privacy Policy comprises how we store, use, and protect your personal information across our multiple platforms. Besides the information provided on this page, you are always welcomed to ask any questions you may have related to data privacy and protection, and invite you to email us anytime at info@maatdesk.com.

Data privacy laws, rules, and regulations are always evolving. Therefore, we reserve the right to update this Policy every so often, which you will know by the last updated date posted above. Likewise, if there are any material changes, we will notify you via email or by posting a notice in our software. Nevertheless, if you use any of our sites and/or services, it will constitute an acceptance of any revisions made.

How we collect and use personal and non-personal information

Maatdesk collects information required to grant you access to our websites and services. Information about others linked to the use of our services is also collected. For instance, we may collect contact information you willingly provide such as names, addresses, geographical data, and phone numbers, whether through our Websites or Services. We also collect your interactions with us via telephone, email, and in-person as deemed necessary. This allows us to understand better how you access and use our Services and helps us improve our communication with you.

Besides the information you provide, non-personal and technical information about you and your devices is collected while you interact with our Websites or Services, whether that includes your IP address, kind of browser, internet provider, and viewed pages. This allows us to personalize your experience on our Websites as well as improve our Services.

Information from third parties who already have information about you may also be collected for marketing purposes.

Cookies

Cookies are small text files stored on the computer to keep track of any activity within the site. We use cookies to enhance user experience. The use of cookies is the main industry standard on most websites. Cookies help us track the total number of site visitors and page views. This information assists in improving and personalizing your user experience.

Customer’s business data

Information linked to our customer’s business is confidential and may exclusively belong to our customers. Therefore, this information is not shared or distributed except when required to provide the services in accordance to our Terms of Service and to have a better understanding of our customers and other individuals’ access and use of our Services in a collective or individual basis. This helps us improve and respond to user preferences and needs as they arise.

Additionally, we may collect some personal information from third-party vendors when necessary to provide better services to our customers. For instance, any financial information we collect, whether that includes credit or billing information, is used exclusively to check whether or not a potential customers qualifies to receive our Services and to bill those Services when applicable.

We may also involve third parties to provide some Services to our customers or their customers. Also, we may provide services jointly with specific business partners. In such cases, these third parties or partners are not allowed to keep, share, store, and use the information collected for any other purpose than to provide these Services professionally and legally.

Anonymous usage data

We collect information about constituencies that interact with our Services anonymously with the purpose to understand how our customers interact with our site, but it does not include personal information. We may anonymize any information that can be used to identify you personally by using advanced techniques and industry best practices. We aggregate information in a way that personal or sensitive information is not disclosed and your usage data isn’t sold to third parties.

Information access

You can contact us if you have any questions regarding your personally identifiable information, or if there are any information updates you wish to make.

Legal disclaimer

Aside from the information mentioned above, we reserve the right to disclose your personal information or any other information as required by law when needed to protect our rights or to comply with a judicial proceeding, court order, or legal process.

Communication

Updates, Special Offers, and Research

From time to time, we may send out information about our Services, comprising special offers, newsletter, to existing customers or potential customers. Likewise, we may contact you, your clients, and third parties linked to you to inquire how you or such individuals use our Services and how we might improve our Services. We typically use names, email addresses and telephone numbers to send these communications and make these contacts. Out of respect for your privacy, if you’d prefer not to hear from us, you can choose not to receive these types of communications or contacts. Please see the section entitled "Choice and Opt-out" below.

Services-related Announcements for Users

We often send our customers announcements for new or augmented Services. For instance, as we add software enhancements to our Services, we may send you an email notification. Many of these emails or other communications are necessary for the continued optimal functionality of our Services.

Public Forums, Referrals and Testimonials

We may provide public forums such as bulletin boards, blogs, or chat rooms on our Websites or within our Services subject to certain Terms of Use. These forums are provided as a service to our customers and other users to help them exchange ideas, tips, information and techniques related to our Services. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums.

You may also use our referral program to inform friends about our Websites and Services. When using the referral program, we request your friend’s name and email address. We will automatically send your friend an invitation to visit one or more of our Websites.

We also post a list of users and testimonials on our Websites that may contain information such as the users’ names and titles. We obtain the consent of each user prior to posting any information on such a list or posting testimonials.

Choice and Opt-Out

If you no longer wish to receive our newsletter and promotional communications, or if you do not wish for us to contact you, your customers or related third parties for our own internal research purposes, you may opt-out of receiving them by following the instructions included in each newsletter or communication, or by emailing us at info@maatdesk.com. You may also contact us by phone at 786-461-1021.

Security

The privacy and security of your information is important to us. We utilize robust security measures to protect customer data from unauthorized access. Sensitive data is encrypted and website connections are protected using strong Transport Layer Security (TLS). Our Websites are hosted in a secure server environment that uses multi-layer perimeter security including firewalls and other advanced technology to prevent interference or access from outside intruders.

We encourage you to be aware when you leave our Website(s) and to read the privacy statements of each and every website you visit that collects personally identifiable information.

External links (third party websites)

Our Websites and/or Services may contain links to third party websites. These third party websites maintain their own policies regarding cookies and the collection and use of personal and non-personal information. We assume no responsibility or liability for the actions of such third parties with respect to their collection or use of your information. We encourage you to read the privacy policies of every website that you visit, including those you may reach through a link on our Website(s) or in our Services.

Business transitions

In the event we go through a business transition, such as a merger, acquisition by or combination with another company, or a sale of all or a portion of our assets, your personally identifiable information and any personally identifiable information you provided to us about others will likely be among the assets transferred.

European union general data protection regulation

We exclusively market and sell our Services to United States-based organizations and individuals. Even though we do not intentionally collect information about residents of the European Union ("EU"), some EU residents' data may be inadvertently collected through marketing channels or by virtue of our customers’ legitimate use of our Services. Collection and storage of any EU resident's data by us is minimal and incidental. No such data is used for marketing or any other purpose.

Further, we do not intentionally collect information on individuals under 18 years of age, regardless of their residency. Incidental exposure to this information may be possible if, for example, our customers upload this information to one of our Services or it is inadvertently captured by our marketing organization.

Notwithstanding the foregoing, if you are an EU resident and would like to request that your data be securely removed from our systems, however collected, please send an email with proof of EU residency to info@maatdesk.com. We will remove all relevant data, so long as that removal is technically feasible, does not impact the legitimate accounting or business practices of our customers, and does not violate other regulatory or legal standards with which we must comply. We will also cooperate with our customers in good faith to address any requests they receive or that may impact them directly.

Contact us

If you have any questions or suggestions regarding this Policy, please contact us at info@maatdesk.com or call us at 786-461-1021. We’re looking forward to hearing from you.